British Heart Foundation Home Store Wigan
41-43 Mesnes Street


Role and Opportunity Details  (to apply for this role you must be aged 16+)

Sales Floor Volunteer

Our Sales Floor Volunteers are the first point of contact for customers when they enter our shop.  You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team.  You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.

Typical tasks include:

  • Helping customers on the shop floor & providing good all-round customer service.
  • Promoting our campaigns and any instore sales to customers.
  • Working on window and shop displays to make them look their best.
  • Keeping the shop tidy, clean and well organised – some light housekeeping.
  • Helping your fellow volunteers and staff with customer queries.


Specific Skills Required



Benefits of Volunteering with this organisation

BHF Retail are recruiting volunteers for flexible opportunities across the UK for our Clothing, Books and Music shops, Furniture and Electrical stores and Home and Fashion stores raising funds for valuable research.

There are lots of benefits to volunteering:

  • You will develop your existing skills.
  • Gain new skills and support a cause you care about.
  • Whatever your reason for joining, you can expect to have lots of fun and meet some great people.
  • However you choose to volunteer your time helps us to save lives.
  • As one of our volunteers you will receive a full induction and further training in specific roles.
  • Our volunteers help our fight for every heartbeat and make a big difference in their local communities.
  • Join our battle to beat heartbreak forever.
  • Our research is powered by your support.
  • Every pound raised, every minute of your time and every donation to our shops will help make a massive difference to people’s lives.


Level of commitment required 

Ongoing Volunteer Opportunity.


Date(s) / Time(s) Required

Flexible hours, Monday-Sunday between 9 and 5.


Volunteer Opportunity Number 

VO10391     (please make a note of this ‘VO’ number if applying for this role).