Organisation

Wigan and Leigh Carers Centre

3-5 Frederick Street

Hindley

WN2 3BD

 

Role and Opportunity Details (to apply for this role you much be 18+)

Reception – To provide support on the reception desk, meeting and greeting, answering telephones and general administration duties.

Main tasks/responsibilities are to:

  • Deal with enquiries received via reception by telephone and in person.
  • Provide information about services available to support carers within the Centre.
  • Take messages from professionals, registered carers and pass on to relevant member of staff.
  • Sit with carers in reception where appropriate and take time to chat with them.
  • Direct carers to appointments, letting the appropriate staff member/volunteer know their appointment has arrived.
  • Welcome visitors/other professionals to the Centre, ensuring they sign in/out.
  • Check and prepare rooms for meetings.
  • Support general office duties: photocopying, filing, data input.
  • Ensure all activities undertaken are in line with the Centre policies and procedures.
  • Report any health and safety issues or safeguarding concerns.

DBS and 2 references required.

 

Specific Skills Required

Skills/Knowledge:

  • Ability to work as part of a team.
  • Ability to organize work and use initiative.
  • Good communication skills.
  • Telephone skills.

Personal Qualities:

  • Tactful and able to deal with information confidentially and sensitively.
  • Able to work within professional boundaries.
  • Committed to Equality and Diversity.
  • Honest, reliable and flexible.

 

Benefits of Volunteering with this organisation

Benefits of Volunteering with this organisation

  • Enhancing yours and the carer’s social connections to reduce loneliness and isolation.
  • Developing your skills, knowledge and experience within a carer orientated charity that supports your career and personal development progression.
  • Feeling part of a team and community that supports your physical, emotional and mental wellbeing.
  • Recognition and celebration for your commitment and hard work.
  • Expenses will be provided.

 

Level of commitment required 

Ongoing Volunteer Opportunity

 

Date(s) / Time(s) Required

Thursday and / or Friday’s, 9am-4.30pm, Hours and days to be negotiated.

 

Volunteer Opportunity Number

VO10418 (please make a note of this ‘VO’ number if applying for this role).

Apply for this role